PC Pro

PC Pro
Logo - TestOut

PC Pro


Many IT professionals begin their careers in IT support-related positions. The main purpose of the TestOut PC Pro certification is to verify necessary skills to work as an IT support professional. In an IT support job, you’ll be asked to install, repair, configure, secure, and manage computer hardware, operating systems, and software in home or corporate environments. These are the most basic and foundational skills required of all IT professionals. Additionally, communication, listening and analysis skills are essentials for interacting with customers.

Minimum education requirement:
High School or 2-year degree
Experience Recommendation:
No previous experience required. This certification will prepare you for your first IT job.
Educators Receive a Free Exam Voucher
Request Pro Certification Voucher
Common Job Roles

Common job roles associated with computer support-related jobs include:

Typical Salary Range
*Based on data found in PayScale.com
Exam Specifications
  • Exam Version: 7.0
  • Release Date: May 24, 2022
  • Question Count: Up to 13 questions
  • Task Count: Up to 46 tasks
  • Time Limit: 120 minutes
  • Score Range: 200 - 2,000
  • Passing Score: 1,420
Show Old Exam Specs
Hide Old Exam Specs
  • Exam Version: 6.0
  • Release Date: January 2, 2019
  • Question Count: Up to 14 questions
  • Task Count: Up to 50 tasks
  • Time Limit: 120 minutes
  • Score Range: 200 - 2,000
  • Passing Score: 1,420
Skills Assessed

The TestOut PC Pro Certification exam measures an examinee's ability to install, repair, configure, secure, and manage the following systems and devices:

  • Computer Operating Systems
  • PC Hardware
  • PC Software
  • Basic Networking Devices and Printers
  • Mobile Devices
  • Help Ticketing Systems
View Exam Objectives
Associated Courseware


  • The TestOut PC Pro certification is included in the cost of TestOut's PC Pro courseware.
  • The TestOut PC Pro exam is comprised of simulations and other questions intended to measure skills.
  • Examinees may encounter a small number of unscored tasks that are used to evaluate and improve the exam. These tasks will not impact an examinees’ final score.
  • The TestOut PC Pro certification exam is a culminating exam that instructors may offer students. To pass the exam, students should complete an entire course of study for PC hardware and software.
  • Students who take and pass the exam can download a digital certificate.
  • Upon passing, certificates and wallet cards can be ordered from the LabSim home page for a minimal fee.
  • If you have any questions regarding the TestOut PC Pro certification, please contact your TestOut sales representative at 1-800-877-4889 or email ProCertifications@testout.com.
  • If you would like to evaluate or retake any of the TestOut Pro certifications, you may request additional instructor exam vouchers by emailing ProCertifications@testout.com

Explore TestOut Pro Certifications

Copyright © 2024 TestOut Corporation Copyright © The Computing Technology Industry Association, Inc. All rights reserved.

 | Legal | Accessibility

Microsoft, MCA, Office, Excel, Word, and Windows are the trademarks of Microsoft. Cisco and CCNA are the trademarks of Cisco. Certified Ethical Hacker and CEH are the trademarks of the EC-Council. Neither TestOut nor CompTIA have any affiliation with any of these companies, and the products and services advertised herein are not endorsed by any of them.