PC Pro

Certification Objectives
PC Pro
 Certification Objectives


Select and install PC components

  • Install and connect a power supply
  • Install and connect a motherboard
  • Install a CPU and CPU fan
  • Install memory modules
  • Select and install expansion cards

Configure hardware components

  • Configure boot options
  • Configure BIOS/UEFI settings
  • Implement firmware updates

Install and configure storage

  • Install internal and external storage devices
  • Configure and manage storage
  • Implement a RAID solution
  • Perform disk maintenance

Install and configure a printer

  • Select and install a printer
  • Configure printer properties
  • Configure network printing
  • Manage printing

Configure networking devices

  • Install and configure wired and wireless network adapters and cables
  • Install and configure Internet connection devices

Manage mobile devices

  • Install basic hardware components on laptop computers
  • Configure mobile device connectivity
  • Use common mobile device features


Install, update, and configure an operating system

  • Install, update, and configure Windows
  • Install, update, and configure macOS
  • Install, update, and configure Linux
  • Manage device drivers
  • Configure and optimize video adapter settings
  • Manage audio device settings
  • Configure local users and groups

Use operating system features and utilities

  • Use Windows features and command line utilities
  • Use core macOS or iOS features
  • ‘Use common Linux command line utilities
  • Manage applications and processes
  • Configure power options and settings

Manage file systems

  • Manage files and folders
  • Configure file access permissions
  • Share and secure files and folders

Configure PC networking

  • Configure client IP addressing, DNS, and DHCP
  • Configure Windows workgroup or domain settings
  • Configure wired and wireless networking for a SOHO
  • Use network utilities
  • Configure network drive mappings

Implement disaster prevention and recovery methods

  • Implement image-level backup and recovery
  • Implement file-level backup and recovery
  • Install surge protection and a UPS

Implement remote access

  • Configure Remote Desktop Connection
  • Configure a VPN connection

Configure virtualization

  • Enable hardware virtualization in BIOS/UEFI
  • Install and configure a hypervisor
  • Install and configure a virtual machine
  • Create and add virtual hard disks


Implement tools to detect, remove, and prevent malware

  • Install and configure anti-virus and anti-malware utilities
  • Restore a PC or mobile device
  • Recover files corrupted by malware
  • Configure operating system updates

Implement mobile device security

  • Implement access control and authentication
  • Implement device encryption
  • Implement device location
  • Implement remote wipe capabilities

Implement security best practices

  • Enforce password settings
  • Require a screen saver password
  • Manage Linux passwords
  • Implement drive encryption
  • Configure a firewall
  • Use a proxy server
  • Configure BIOS/UEFI security settings


Troubleshoot hardware components

  • Troubleshoot system startup
  • Troubleshoot system power
  • Troubleshoot CPU installation
  • Troubleshoot system memory
  • Troubleshoot storage devices
  • Troubleshoot malfunctioning systems
  • Troubleshoot mobile devices
  • Troubleshoot printer issues

Troubleshoot software components

  • Troubleshoot common issues
  • Apply common solutions

Troubleshoot networking

  • Troubleshoot a network connection
  • Use networking utilities to view, test, and troubleshoot network configuration, communication, and connectivity issues

Configure ticketing system settings

  • Create a help ticket
  • Close a help ticket
  • Configure ticketing system settings

Explore TestOut Pro Certifications

Copyright © 2024 TestOut Corporation Copyright © The Computing Technology Industry Association, Inc. All rights reserved.

 | Legal | Accessibility

Microsoft, MCA, Office, Excel, Word, and Windows are the trademarks of Microsoft. Cisco and CCNA are the trademarks of Cisco. Certified Ethical Hacker and CEH are the trademarks of the EC-Council. Neither TestOut nor CompTIA have any affiliation with any of these companies, and the products and services advertised herein are not endorsed by any of them.