X

Contact Us

How Can We Help?
CompTIA + TestOut logos

CompTIA + TestOut Offices will be closed for a holiday break Dec. 22–Jan. 1. Product Support will be limited during this time, with no phone or chat availability. We will strive to respond to submitted tickets that are time-sensitive; however, responses may be delayed or not available until after the break. Please plan accordingly.

Customer Service & Support
Visit our Help section for answers to the most common questions we receive.

Need help with your CertMaster (TestOut) access, order fulfillment, returns, or technical product support? 
Send Help Request
Customer Support Hours:
Monday - Friday, 7:00 am - 6:00 pm CT
‍
‍Chat with a representative
‍‍Phone: (800) 877-4889‍
Global Headquarters
3500 Lacey Road, Suite 100
Downers Grove, IL 60515
Get directions‍
International Offices
CompTIA has offices in locations all around the world. For contact information on our international offices, including India, Japan, South Africa, and Washington D.C, click here.
Additional resources
2024 Holiday Closure Schedule
TestOut offices will resume on the first business day after the listed dates. Please plan accordingly.
  • 01/01 | New Year's Day
  • 01/15 | Martin Luther King Day
  • 05/27 | Memorial Day
  • 06/19 | Juneteenth
  • 07/04 | Independence Day
  • 09/02 | Labor Day
  • 11/11 | Veteran's Day
  • 11/28 | Thanksgiving
  • 11/29 | Thanksgiving
  • 12/24 | Christmas Eve
  • 12/25 | Christmas
  • 12/31 | New Year's Eve
  • 01/01/25 | New Year's Day
Helpful Links

U.S. & International Offices

North, and Central America Region
Country
 Contact
 Phone
 Email
US
Academic: Aubrey Barnett
Professional: Kent Lutz
+1-800-877-4889 ext. 219
+1-800-877-4889 ext. 293
Canada
Higher Ed: Craig Russon
K12: Jared Skelton
+1-800-877-4889 ext. 256
+1-800-877-4889 ext. 329
Latin American and Caribbean Region
Country
 Contact
 Phone
 Email
Latin America & the Caribbean
Steve Eller
+1-800-877-4889 ext. 222
Europe, United Kingdom and Ireland Region
Country
 Contact
 Phone
 Email
United Kingdom, Ireland, Netherlands, Finland & Europe
Rod Davis
 +1-800-877-4889 ext. 223
 rdavis@testout.com
Africa and Middle East Region
Country
 Contact
 Phone
 Email
South and North Africa, India
Kent Mahoney
+1-800-877-4889 ext. 208
Asia, Australia, and Pacific Region
Country
 Contact
 Phone
 Email
Australia, New Zealand, Asia
 Chris Barkdull
 +1-800-877-4889 ext. 235
 cbarkdull@testout.com
Logo - TestOut
The lessons only experience can teach
CompanyCareersContactTestimonialsWall of FameAbout CompTIA

Courses

Course CatalogWhy TestOutTestOut TrainingLabSim PlatformLab Simulations

Certifications

OverviewBenefitsPro ExamsExam CatalogResourcesVerificationSkills Guarantee

Resources

K12 EducationHigher EducationEducator ResourcesStudent ResourcesImplementationTestOut BlogJob-Role Pathways

Support

TestOut Help CenterKnowledge BaseFAQsContact UsLMS IntegrationPurchasingStatus Dashboard
‍

Stay Connected

Languages

EnglishEspañol
Copyright © 2024 TestOut Corporation Copyright © The Computing Technology Industry Association, Inc. All rights reserved.

 | Legal | Accessibility

Microsoft, MCA, Office, Excel, Word, and Windows are the trademarks of Microsoft. Cisco and CCNA are the trademarks of Cisco. Certified Ethical Hacker and CEH are the trademarks of the EC-Council. Neither TestOut nor CompTIA have any affiliation with any of these companies, and the products and services advertised herein are not endorsed by any of them.