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Product Update
Network Pro 6
PC Pro 7.0

High-quality courseware that helps teachers develop the latest knowledge and skills students need for entry-level IT jobs, advanced courses, and industry certifications.

Version 7 is now available for pre-release access. Schedule a 15 minute meeting.

View Entire Course Catalog
Current PC Pro Instructors
Open v7 Now

Prepares for

  • TestOut PC Pro Certification
  • CompTIA A+ (220-1101)
  • CompTIA A+ (220-1102)

Available May 24, 2022

  • Pre-release access is now available
  • ISBN: 978-1-935080-42-8

Significant Update with New Tech & Job-Role Content


In today's world, job candidates are expected to know how to use a variety of vender-specific IT tools for operating systems, IT applications, scripting, automation, server, networking, and cloud technologies. They need to understand cybersecurity fundamentals, and develop effective troubleshooting skills for today's remote workforce.

We’ve updated PC Pro 7.0 to better prepare students for the modern challenges they'll face in the workplace with the right mix of tools and resources to help students feel successful every day in developing these critical job-ready skills.

Course Sections

 
  1. Course Introduction
  2. PC Technician Responsibilities
  3. Hardware
  4. Operating Systems Basics
  5. Storage
  6. System Implementation
  7. System Management 1
  8. System Management 2
  9. File Management
  10. Peripheral Devices
  11. Networking
  12. Mobile Devices
  13. Printing
  14. Security
  15. Capstone Exercises
  16. TestOut PC Pro - Practice Exams
  17. CompTIA A+ (220-1101) - Practice Exams
  18. CompTIA A+ (220-1102) - Practice Exams

Overview of what's new in this update

 
  • Increased focus on Linux. Additional bash commands like find, cat, dig, and nano. Also includes antivirus needs, along with patches, backups, and tools for Linux systems.
  • Added security concepts including biometric scanning, WPA3 wireless encryption, vishing, and various types of system vulnerabilities.
  • Ticketing system navigation including user information, description of problems, severity, escalation, problem-solving, and resolution. And More

    This significant update will cover up to 410 new objectives in the CompTIA A+ (220-1101 & 220-1102) exams. PC Pro is 100% aligned and helps prepare students to learn key IT operational support concepts and demonstrate their knowledge and skills using scenario-based lab simulations in a networked environment that's optimized for structured learning.

Instructor Resources

 

Key Highlights of this Update

Come back to this page as we’ll be adding new highlights to showcase.



Support Helpdesk Management

New lab simulations with TestOut's proprietary ticketing system, called Issue Trax, provides students with hands-on experience navigating information, description of problems, severity, escalation, problem-solving, and resolution. It's similar to the popular ticketing systems they'll encounter in the real world.

TestOut Screenshot - Support/Helpdesk Management

Updated Network Campus with Dorms & Computer Repair Shop

TestOut's PC Pro labs are built around a virtual campus, comprising of two buildings with multiple floors. Each floor has offices and other business locations that contain computer equipment. Depending on the lab scenario, students are able to use these maps to navigate between locations and their corresponding devices...they're ALL connected.

For example, unplugging a network cable in the Basement Server Room will disconnect the corresponding device in its respective office. This lab environment provides students with comprehensive, real-life experience.

TestOut has created a new office, dormitory, computer repair shop, and other home and business environments for students to test out their skills.

Computer Repair Store
Computer Repair Store
Student Home Dormitory
Student Home Dormitory
TestOut Virtual Campus - Buildings A & B
TestOut Virtual Campus - Building A, Floor 1
TestOut Virtual Campus - Building A, Floor 1
TestOut Virtual Campus - Building A, Floor 2
TestOut Virtual Campus - Building A, Floor 2
TestOut Virtual Campus - Building B, Floor 1
TestOut Virtual Campus - Building B, Floor 1

New Windows 11 Labs

Keeping up with the latest technology, we’ve upgraded many labs to Windows 11. Where the objectives specifically require Windows 10, we’ve kept the Windows 10 labs.

Course Benefits

This instructor-driven curriculum is hosted on our online-learning platform, LabSim, and has all the resources and activities you need to achieve your class objectives, from start to finish, including:

Instructional videos and demonstration videos with interactive scripts, fact sheets, formative quizzes, hands-on simulations, certification practice exams, and capstone activities.

  • Lesson plans
  • Course pacing guide
  • Objective mappings
  • PowerPoint presentations
  • Student progress and grade reports
  • Custom exam and report builders
  • LMS integration

You’ll be able to conveniently teach a broad array of essentials to advanced hardware and operating system skills and concepts, manage classes and grades, and administer exams—all within an in-person, hybrid, or online teaching environment.

  • Excellent training, implementation services, support, and an active customer community
  • Works on PCs, Macs, and Chromebooks
Certifications
This course prepares for:
TestOut PC Pro

Many IT professionals begin their careers in IT support-related positions. The main purpose of the TestOut PC Pro certification is to verify necessary skills to work as an IT support professional. In an IT support job, you’ll be asked to install, repair, configure, secure, and manage computer hardware, operating systems, and software in home or corporate environments. These are the most basic and foundational skills required of all IT professionals. Additionally, communication, listening, and analysis skills are essential for interacting with customers.

CompTIA A+

CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing, and network troubleshooting.

CompTIA A+ 220-1102 covers installing and configuring operating systems, expanded security, software troubleshooting, and operational procedures.

Questions?

If you have questions regarding the new course, please contact your sales representative at 801-877-4889

About TestOut

TestOut is the leader in online labs for academia and IT professionals. With LabSim, students get a broad range of hands-on experience in a safe, simulated environment. Since 1991, we have helped hundreds of thousands of individuals acquire the skills they need to progress in their education and careers.

Our Mission
We make a difference in a person’s life through education using breakthrough technology.
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CompTIA, A+, Network+, Security+, Linux+, IT Fundamentals, Cybersecurity Analyst (CySA+), and related trademarks are the trademarks of CompTIA. Microsoft, MCITP, MSCA, MCTS, Windows, Office, Word, and Excel are the trademarks of Microsoft. Cisco and CCNA are the trademarks of Cisco. Certified Ethical Hacker and CEH are the trademarks of the EC-Council. TestOut has no affiliation with these companies and the products and services advertised herein are not endorsed by any of them.